by LNA Enterprises | Jun 25, 2018 | Uncategorized
This is one of the first questions I ask (in my head) when I hear about someone’s business venture. Frequently followed by “How do we find out?” I don’t fall into the trap of thinking that “everything that can be invented has been invented” (frequently attributed to...
by LNA Enterprises | Jun 19, 2018 | Uncategorized
You may or may not have heard of the “Peter Principle.” As a matter of fact, it was new to me. You can read more about it here: https://en.m.wikipedia.org/wiki/Peter_principle. The Peter Principle is a concept in management developed by Laurence J. Peter, which...
by LNA Enterprises | Jun 11, 2018 | Uncategorized
Right now, in the United States of America we are in the midst of a great economy. Not good, but great. Have you ever noticed that when the economy is great customer service stinks! It seems to be just the opposite when the economy is bad – customer service is...
