Life doesn’t come with an instruction manual

Life doesn’t come with an instruction manual

It’s likely you’ve said at least one time “life doesn’t come with an instruction manual” – probably at the same moment you’re conversing about “adulting.” And yet, most people seem to manage fairly well in life without that instruction manual.  We “attend the school...
The Power of a Team

The Power of a Team

This past weekend I rode 200 miles for Pelotonia, a fund-raising organization that supports the cancer research at The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute.  This was my 3rdyear,...
What would you do?

What would you do?

What would you do if you won the lottery?  Would you stick with your same job?  Spend time volunteering?  Tour the world?  Chances are, you’d do something you’ve always wanted to do, however that resonates for you. And the answer likely also depends on how lucky you...
Customer service is dead

Customer service is dead

Right now, in the United States of America we are in the midst of a great economy. Not good, but great. Have you ever noticed that when the economy is great customer service stinks! It seems to be just the opposite when the economy is bad – customer service is...
Challenge Yourself.  Face Your Fears.

Challenge Yourself. Face Your Fears.

I’m flying back from the Gran Fondo New York World Championship (bike race) as I’m writing this. As I was looking through my photos, I was overwhelmed with tears. It finally hit me that I had accomplished one of my major goals in cycling. I take that...